Program Administrator
Department: Programs
Position Status: 40 hours per week, full-time, non-exempt, non-supervisory
Reports to: Program Director
Hourly Rate: $21 - $23 ($43,680 - $47,840 per year)
Hours Per Week:
Benefits: Paid Medical, paid Dental, paid LTD, STD & AD&D Insurances, Paid Holidays, Paid Time Off, and Paid Sick Time Off. Employees can enroll in Vision and Chiropractic insurance for a small cost to the employee and can participate in employee contributed 403b
Work Location: In-Office (Irvine, CA), with possibility of hybrid
Schedule: Weekdays, with some flexibility in schedule, including some weekends and evenings as required by various events.
Hire Time Frame: Immediate
Position Overview
The Autism Community in Action (TACA) is seeking a Program Team Administrator with strong technical skills and a process-oriented mindset. This role is instrumental in providing administrative, logistical, and technical support to the program team. The Program Team Administrator will manage program operations, maintain accurate records, and leverage technology tools such as Microsoft Teams, PowerPoint, Zoom, and EveryAction CRM to enhance program efficiency and effectiveness. Reporting to the Program Director, this role requires an independent, detail-oriented, and highly organized individual with a passion for supporting families on the autism journey.
Essential Functions
• Technical & Administrative Support:
o Utilize Microsoft Teams and OneDrive for effective collaboration and file management.
o Create, edit, and manage PowerPoint presentations for training, outreach, and events.
o Provide Zoom webinar support, including event setup, troubleshooting, and live facilitation.
o Maintain and update program data within EveryAction CRM for accurate tracking and reporting.
• Process & Data Management:
o Develop and maintain Standard Operating Procedures (SOPs) to optimize program workflows.
o Ensure accurate record-keeping and data entry to support program analysis and reporting.
o Organize and manage digital documentation for easy retrieval and audit readiness.
• Event Coordination & Support:
o Assist in planning, scheduling, and execution of virtual and in-person events.
o Support attendee registration process, including managing RSVP lists and tracking participation.
o Coordinate logistics preparation such as organizing supplies, signage, printed materials, and swag bags.
o Manage the shipping or transport of event materials to venues as needed.
o Support updates to event apps or websites, including uploading content and making minor edits.
o Collaborate with internal teams and external partners to ensure smooth execution of key events including the TACA National Conference, TACA Carnival, and Sensitive Santa Events.
• Program Support:
o Assist with TACA’s Scholarship Program, including reviewing applications, coordinating communications with awardees and providers, and administering approved funds.
o Support the Mentor Program by documenting mentor matches, aiding in the matching process, and identifying any process gaps.
o Prepare and coordinate logistics for virtual events, including CRM setup and Zoom configurations.
• Communication & Stakeholder Engagement:
o Draft and distribute program-related emails, reports, and materials with clarity and professionalism.
o Create graphics using Canva for events, outreach, and program updates.
o Support social media efforts by preparing and scheduling posts related to program activities and engagement opportunities.
o Support communications and engagement with volunteers, mentors, and program participants.
o Provide prompt, courteous, and effective customer service in response to program inquiries.
• Additional Responsibilities:
o Coordinate shipping logistics for program materials, supplies, and participant resources to ensure timely and accurate delivery.
o Perform other administrative or project-related duties as assigned by the Program Director.
o Collaborate across departments to support boarder organizational initiatives.
Qualifications
• Associate’s degree preferred but not required; HS Diploma or GED equivalent required.
• 2+ years’ experience in nonprofit administration, program support, or a related field.
• Technical proficiency in Microsoft Teams, PowerPoint, Zoom, and EveryAction CRM required.
• Strong attention to detail, problem-solving skills, and ability to work independently.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple deadlines efficiently.
• Experience with social media (Instagram/Facebook) and digital engagement tools is a plus.
• Understanding of Autism preferred but not required.
• Bi-lingual in Spanish is a plus but not required.
Key Competencies
• Highly organized and able to manage multiple tasks simultaneously.
• Process-driven with a focus on improving efficiency and effectiveness.
• Self-motivated and able to work independently with minimal supervision.
• Tech-savvy with the ability to quickly learn new software and tools.
• Strong problem-solving abilities and ability to troubleshoot technical issues.
• Collaborative and adaptable in a dynamic nonprofit environment.
• Excellent attention to detail and commitment to data accuracy.
• Grit, resilience, and a strong work ethic.
Apply for this Position
About The Autism Community in Action (TACA):
The Autism Community in Action (TACA) is a national nonprofit 501(c)(3) organization founded in 2000 with the mission to provide education, support and hope to families living with autism. Headquartered in Irvine, CA with staff and volunteers working across the country, TACA offers: Free educational meetings, parent mentorship program, an online Hope and Help support group, and an annual National Autism Conference. TACA has a strong social media presence on Facebook, Instagram, X, and YouTube. TACA
annually serves more than 90,000 parents and caregivers of individuals affected by autism. For more information visit https://tacanow.org.
The Autism Community in Action maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling TACA’s commitment to equal employment opportunity.
Apply for this position:
Please email your resume and a brief description of why you feel you are the best candidate for this position to: heather.nelson@tacanow.org, People Resources, Culture & Engagement Manager. At TACA, we value diversity in our workplace. If you need reasonable accommodations for the application and/or
interview process, please include that information.
About TACA
The Autism Community in Action (TACA) is a national nonprofit 501(c)(3) organization founded in 2000 with the mission to provide education, support and hope to families living with autism. Headquartered in Irvine, CA with staff and volunteers working across the country, TACA offers: Free educational meetings, parent mentorship program, an online Hope and Help support group, and an annual National Autism Conference. TACA has a strong social media presence on Facebook, Instagram, Twitter and YouTube. TACA annually serves more than 90,000 parents and caregivers of individuals affected by autism. For more information visit tacanow.org.