This Agreement (“Agreement”) sets forth the terms and conditions under which the undersigned participant (“Participant”) may engage in the Parent Coaching Program provided by The Autism Community in Action (“TACA”). This Agreement applies to Participants and Parent Coaches located anywhere in the United States. TACA’s principal office is located in California, and California law shall govern this Agreement.
1. Program Overview
1.1 The Parent Coaching Program is a collaborative partnership between the Participant and the Parent Coach.
1.2 Sessions are 30 minutes in duration, conducted via Zoom or another TACA-approved platform at mutually agreed times.
1.3 Coaching is provided by experienced autism parents for educational, supportive, and goal-oriented guidance.
1.4 Parent Coaches are not licensed medical, mental health, or legal professionals, and coaching does not constitute medical, therapeutic, legal, or mental health advice.
1.5 Communication outside of scheduled sessions is not included unless expressly authorized by TACA.
1.6 All decisions regarding the Participant’s child’s care, therapy, education, or health are the sole responsibility of the Participant.
2. Eligibility and Authority
2.1 The Participant represents and warrants that:
· They are 18 years of age or older.
· They are the legal parent or guardian of the child, teen, or young adult for whom coaching is requested.
· If the child is over 18, the Participant has lawful guardianship, conservatorship, or durable power of attorney.
· All information provided to TACA is accurate and complete.
3. Paid Program, Session Policies, and Non-Refundable Fees
3.1 The Participant acknowledges that they are purchasing a five-session coaching package.
3.2 Sessions must be attended on time; cancellations or rescheduling require at least twenty-four (24) hours’ notice. Failure to provide notice may result in forfeiture of that session.
3.3 All fees are final and non-refundable, regardless of attendance, satisfaction, or perceived effectiveness of coaching services.
3.4 TACA reserves the right to terminate coaching services for inappropriate conduct, misuse of services, or violation of program policies.
4. Scope of Services
4.1 Parent Coach Responsibilities:
· Facilitate brainstorming and problem-solving strategies to support the child.
· Assist in organizing and implementing treatment strategies.
· Provide information and resources upon request.
· Identify behavioral patterns that may warrant further investigation with licensed professionals.
· Offer guidance, accountability, and motivation in a non-judgmental environment.
4.2 Limitations: Parent Coaches do not:
· Order or interpret medical tests or laboratory results
· Provide individualized treatment or nutrition plans
· Offer therapy, counseling, medical, or legal advice
5. No Guarantee of Results
5.1 The Participant acknowledges that outcomes vary depending on individual circumstances.
5.2 TACA and Parent Coaches do not guarantee specific results.
5.3 The Participant accepts full responsibility for all decisions and actions arising from coaching guidance.
6. Assumption of Risk and Release of Liability
6.1 The Participant voluntarily assumes all risks, known and unknown, arising from participation in the program and the implementation of any strategies, information, or referrals provided.
6.2 To the fullest extent permitted by law, the Participant releases and holds harmless TACA, its officers, directors, employees, contractors, volunteers, agents, and Parent Coaches from any claims, liabilities, or damages arising from:
· Participation in the program
· Reliance on coaching guidance or referrals
· Any decisions regarding the Participant or their child’s care, therapy, education, or health
6.3 This release applies to claims based on negligence, but does not apply to claims arising from gross negligence or willful misconduct.
6.4 Limitation of Damages: TACA’s total liability, if any, shall not exceed the total fees paid by the Participant. TACA shall not be liable for indirect, incidental, consequential, special, or punitive damages.
7. Confidentiality
7.1 Information shared during coaching sessions shall be kept confidential.
7.2 Exceptions to confidentiality include:
· Disclosure required by law
· To prevent serious harm to the Participant or others
· Mandated reporting obligations (e.g., child abuse reporting)
7.3 Confidentiality obligations survive termination of coaching services.
8. Privacy and California Consumer Privacy Act (CCPA/CPRA)
8.1 TACA collects personal information solely for program administration and service delivery.
8.2 TACA will not sell personal information and will maintain reasonable safeguards to protect data.
8.3 California residents may submit requests regarding personal data, including:
· Disclosure of information collected
· Correction of inaccurate information
· Deletion of information (subject to legal exceptions) Requests may be submitted to Program.Team@TACAnow.org.
8.4 The Participant acknowledges that electronic communications (Zoom, email) may not be completely secure.
9. Arbitration and Dispute Resolution
9.1 Any dispute arising under or related to this Agreement shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.
9.2 Arbitration shall be conducted individually; class, consolidated, or representative actions are waived.
9.3 Small claims court may be utilized if applicable.
9.4 Any decisions or outcomes resulting from coaching remain the Participant’s responsibility.
10. Governing Law and Severability
10.1 This Agreement shall be governed by and construed in accordance with the laws of the State of California.
10.2 If any provision of this Agreement is deemed unenforceable, the remainder of the Agreement shall remain in full force and effect.
11. Entire Agreement
11.1 This Agreement constitutes the entire understanding between TACA, the Parent Coach, and the Participant.
11.2 Any modifications or amendments must be made in writing and signed by both parties.