This Parent Coaching Program Terms and Conditions Agreement (“Agreement”) is entered into by and between The Autism Community in Action (“TACA”), a California nonprofit public benefit corporation, and the undersigned participant (“Participant”). 

By registering for, purchasing, accessing, or participating in the Parent Coaching Program (“Program”), the Participant acknowledges that they have read, understood, and agreed to the terms set forth below. 

This Agreement applies to all Participants, Parent Coaches, and Program-related services located or provided anywhere within the United States. TACA’s principal office is located in California, and California law shall govern this Agreement. 

Program Description and Nature of Services 

1. The Program is intended to provide educational, peer-support, mentorship, informational, organizational, and goal-oriented guidance to parents, caregivers, and families navigating autism-related experiences. 

2.  Parent Coaches provide coaching services with lived experience raising or supporting individuals with autism and related conditions. 

3. Parent Coaches are not licensed physicians, psychologists, psychiatrists, therapists, counselors, attorneys, registered dietitians, behavioral analysts, or other licensed professionals unless expressly stated otherwise in writing by TACA. 

4. The Program does not provide medical care, mental health treatment, therapy, counseling, legal representation, crisis intervention, emergency services, case management, or clinical treatment of any kind. 

5. Information shared through the Program, including but not limited to educational materials, lived experiences, organizational suggestions, resources, referrals, strategies, or general guidance, is provided for informational and peer-support purposes only and shall not be construed as medical, therapeutic, legal, nutritional, psychological, educational, or professional advice. 

6. Participants are solely responsible for consulting with appropriately licensed professionals regarding any medical, legal, therapeutic, behavioral, psychiatric, educational, nutritional, or healthcare-related decisions concerning themselves or their child. 

7. Coaching sessions are generally thirty (30) minutes in duration and may be conducted via Zoom or another TACA-approved platform at times mutually agreed upon by the Participant and TACA. 

8. Communication outside scheduled sessions, including but not limited to email, text messaging, social media messaging, or telephone communication, is not guaranteed and is only permitted if expressly authorized by TACA. 
   • TACA reserves the right to modify, suspend, substitute, reschedule, discontinue, or update any portion of the Program, including but not limited to Parent Coaches, session formats, schedules, materials, technologies, or service offerings, at any time and in its sole discretion. 

Eligibility and Participant Representations 

The Participant represents, warrants, and agrees that: 

1. They are at least eighteen (18) years of age. 

2. They are the parent, legal guardian, conservator, or authorized caregiver for the individual receiving support through the Program. 

3. Any information submitted to TACA is truthful, accurate, current, and complete. 

4. They possess the legal authority to enter into this Agreement. 

5. Participation in the Program is voluntary. 

Fees, Scheduling, Cancellation, and Non-Refundable Payments 

1. The Participant acknowledges that they are purchasing a coaching package consisting of multiple sessions as specified at the time of registration. 

2. Fees are due in advance unless otherwise approved in writing by TACA. 

3. Sessions may be rescheduled with at least twenty-four (24) hours’ advance notice. 

4. Missed appointments, late arrivals, or cancellations made with less than twenty-four (24) hours’ notice may, at TACA’s sole discretion, result in forfeiture of the session without refund or replacement. 

5. Except where prohibited by law, fees paid for the Program are non-refundable once services have commenced. 

6. TACA reserves the right to deny, suspend, terminate, limit, or discontinue participation in the Program at any time for inappropriate conduct, misuse of services, safety concerns, repeated scheduling issues, suspected fraud, policy violations, or any other reason deemed appropriate by TACA in its sole discretion. 

Scope Limitations and No Professional Advice 

1. Parent Coaches may provide general educational support, organizational guidance, shared lived experiences, encouragement, accountability, brainstorming assistance, publicly available resources, and peer-based support. 

2. Parent Coaches do not and shall not: 
   • Diagnose medical, psychiatric, developmental, or behavioral conditions 
   • Prescribe, recommend, or direct medical treatments, medications, supplements, therapies, or interventions 
   • Interpret laboratory testing or medical records 
   • Provide individualized treatment plans 
   • Provide legal, medical, therapeutic, psychiatric, nutritional, educational, financial, or crisis counseling services 
   • Guarantee outcomes, improvements, eligibility determinations, educational placements, therapeutic success, or service access. 

3. The Participant acknowledges that coaching discussions may include topics relating to therapies, educational systems, community resources, nutrition, behavioral strategies, or family experiences, but all decisions and actions remain solely the responsibility of the Participant. 

4. The Program is not intended for emergencies or crises. Participants experiencing a medical emergency, psychiatric emergency, behavioral crisis, or immediate safety concern should contact 911 or an appropriate licensed provider immediately. 

No Guarantee of Results 

1. The Participant acknowledges that outcomes vary significantly based on individual circumstances, implementation, access to services, health conditions, educational systems, family dynamics, and numerous other factors beyond TACA’s control. 

2. TACA makes no guarantees, warranties, or representations, express or implied, regarding outcomes, results, improvements, recommendations, referrals, services, or Participant satisfaction. 

3. Any reliance on information provided through the Program is undertaken solely at the Participant’s own risk. 

Assumption of Risk and Release of Liability 

1. The Participant voluntarily assumes all risks associated with participation in the Program, including but not limited to emotional distress, misunderstandings, dissatisfaction, implementation outcomes, reliance on information, technology failures, third-party services, scheduling disruptions, and decisions relating to the Participant or their child. 

2. To the fullest extent permitted by law, the Participant releases, waives, and holds harmless TACA and its current and former officers, directors, employees, contractors, volunteers, agents, affiliates, Parent Coaches, sponsors, representatives, successors, and assigns from any claims, demands, liabilities, damages, losses, actions, causes of action, costs, or expenses arising out of or relating to: 
   • Participation in the Program; 
   • Reliance upon Program materials, referrals, discussions, resources, or coaching guidance; 
   • Decisions made by the Participant regarding medical care, therapies, educational services, behavioral interventions, nutrition, providers, or related matters; 
   • Acts, omissions, interruptions, delays, technology failures, or third-party platform issues; 
   • Any indirect, incidental, consequential, special, exemplary, or punitive damages. 

3. This release includes claims based on alleged negligence. Still, it does not apply to claims arising from gross negligence, fraud, or willful misconduct where such limitations are prohibited by applicable law. 

4. To the fullest extent permitted by law, TACA’s aggregate liability arising from or related to the Program shall not exceed the total amount actually paid by the Participant to TACA for the applicable coaching services. 

Confidentiality and Privacy 

1. TACA will use commercially reasonable efforts to maintain the confidentiality of information shared during coaching sessions, subject to the limitations and exceptions described herein. 

2. Confidentiality may be limited or disclosed where necessary or appropriate, including but not limited to: 
   • Compliance with applicable law, court order, subpoena, or legal process; 
   • Protection against fraud, threats, abuse, harassment, or safety concerns; 
   • Suspected abuse, neglect, exploitation, or mandated reporting obligations; 
   • Operational, administrative, quality assurance, training, insurance, legal, or risk management purposes. 

3. The Participant acknowledges that electronic communications and virtual platforms, including but not limited to Zoom, email, cloud storage systems, and internet-based technologies, may not be fully secure and may involve risks outside TACA’s reasonable control. 

4. TACA may collect, store, and use Participant information for legitimate operational purposes, including but not limited to scheduling, service delivery, quality assurance, reporting, analytics, compliance, fundraising support, organizational administration, and Program improvement. 

5. TACA does not sell personal information for monetary compensation. 

6. California residents and certain other state residents may have additional privacy rights under applicable law. Privacy-related requests may be submitted to Program.Team@TACAnow.org. 

Intellectual Property and Recording Restrictions 

1. Program materials, resources, worksheets, documents, session content, recordings, trademarks, branding, and educational materials are the property of TACA or its licensors and are protected by applicable intellectual property laws. 

2. Participants may not record, reproduce, distribute, publish, modify, livestream, share, commercially exploit, or create derivative works from Program content without prior written permission from TACA. 

Arbitration and Dispute Resolution 

1. Any dispute, claim, or controversy arising out of or relating to this Agreement or the Program shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules. 

2. Arbitration shall occur in Orange County, California, unless conducted virtually at TACA’s discretion. 

3. The parties waive any right to participate in class actions, collective actions, representative actions, or jury trials. 

4. Either party may seek relief in small claims court where permitted by law and within applicable jurisdictional limits. 

5. The prevailing party in any action or proceeding arising under this Agreement shall be entitled to recover reasonable attorneys’ fees and costs to the extent permitted by law. 

Force Majeure 

TACA shall not be liable for delays, interruptions, cancellations, technology failures, inability to perform, or modification of services caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, public health emergencies, internet outages, labor disputes, government actions, cyber incidents, illness, platform failures, or emergencies. 

Governing Law and Severability 

1. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles. 

2. If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. 

Entire Agreement 

1. This Agreement constitutes the complete and exclusive understanding between the Participant and TACA regarding the Program and supersedes any prior communications, representations, discussions, or agreements. 

2. TACA may update or modify these Terms and Conditions from time to time, and continued participation in the Program constitutes acceptance of any updated terms. 

BY REGISTERING FOR OR PARTICIPATING IN THE PROGRAM, THE PARTICIPANT ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS AND CONDITIONS.